Terms of service

Terms of Service

Welcome to Relaxyva. Throughout the site, the terms “we”, “us” and “our” refer to Relaxyva.

By visiting our website or purchasing from us, you agree to be bound by the following Terms of Service, including all policies referenced on this website.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

If you do not agree to these Terms, please do not use our website or services.

SECTION 1 — ONLINE STORE USE

By using this website, you confirm that:

you are at least the age of majority in your country or region
the information you provide is accurate and complete
you will not use our products or services for illegal or unauthorized purposes

You may not use our website to violate any laws or regulations.

SECTION 2 — PRODUCTS & SERVICES

We make every effort to display our products and descriptions as accurately as possible.

However:

product colors may vary depending on screen settings
packaging or appearance may vary slightly from product images
results from wellness or skincare products may vary from person to person

We reserve the right to:

modify or discontinue products at any time
limit quantities
refuse service or orders when necessary
SECTION 3 — ORDERS & PAYMENTS

By placing an order, you agree that:

all billing and payment information provided is accurate
you are authorized to use the payment method provided

Orders are subject to acceptance and availability.

We reserve the right to:

refuse or cancel orders
limit quantities purchased
cancel suspicious or fraudulent transactions

Accepted payment methods may include:

Visa
Mastercard
American Express
PayPal
Apple Pay
Google Pay
Shop Pay
other regionally supported payment methods
SECTION 4 — SHIPPING & DELIVERY

Delivery times are estimates only and may vary depending on:

shipping carriers
customs clearance
weather conditions
high demand periods

We are not responsible for delays caused by external shipping providers or customs.

Customers are responsible for providing accurate shipping information.

SECTION 5 — RETURNS & REFUNDS

All returns and refunds are governed by our Refund Policy.

Before requesting a return, customers must contact:

support.relaxyva@gmail.com

Returns sent without prior authorization may not be accepted.

SECTION 6 — INTELLECTUAL PROPERTY

All content on this website, including:

logos
branding
product images
graphics
text
videos
designs

belongs to Relaxyva or its content suppliers and may not be copied, reproduced, or distributed without permission.

SECTION 7 — THIRD-PARTY SERVICES

Our website may contain links or integrations with third-party services, including:

Shopify
payment providers
analytics tools
advertising platforms

We are not responsible for the practices or content of third-party websites or services.

SECTION 8 — PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy.

By using our services, you agree to our Privacy Policy.

SECTION 9 — USER FEEDBACK

If you submit reviews, feedback, suggestions, or comments to us, you agree that we may use them for marketing, promotional, or operational purposes without compensation.

We reserve the right to remove content that is:

offensive
unlawful
misleading
abusive
harmful
SECTION 10 — PROHIBITED USES

You may not use our website or services:

for illegal purposes
to transmit malware or harmful code
to collect personal data unlawfully
to spam, scam, harass, or abuse others
to interfere with website security or functionality

Violation of these Terms may result in termination of access to our services.

SECTION 11 — DISCLAIMER OF WARRANTIES

Our products and services are provided “as is” and “as available” without guarantees of uninterrupted or error-free service.

We do not guarantee specific results from the use of our products.

SECTION 12 — LIMITATION OF LIABILITY

Relaxyva shall not be liable for:

indirect damages
incidental damages
lost profits
delayed deliveries
technical interruptions
losses caused by third-party providers

To the fullest extent permitted by law.

SECTION 13 — CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective immediately upon posting on this page.

Continued use of the website constitutes acceptance of any updates.

SECTION 14 — CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us:

Email: support.relaxyva@gmail.com