Privacy Policy
Relaxyva (“we”, “our”, or “the Site”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website:
https://relaxyva.com
PERSONAL INFORMATION WE COLLECT
When you visit our Site, we automatically collect certain information about your device, including:
web browser information
IP address
time zone
installed cookies
pages viewed
products viewed
search terms used
interactions with the Site
We refer to this automatically collected information as “Device Information”.
When you make or attempt to make a purchase through the Site, we collect certain information from you, including:
full name
billing address
shipping address
payment information
email address
phone number
We refer to this information as “Order Information”.
TECHNOLOGIES WE USE
We use cookies, log files, pixels, and similar technologies to improve your experience and analyze Site performance.
The cookies used by Shopify help us:
store session information
remember cart items
understand browsing statistics
improve website security
We also use analytics and marketing tools, including:
Shopify Analytics
Google Analytics
TikTok Pixel
Meta/Facebook Pixel
HOW WE USE YOUR INFORMATION
We use your information to:
process orders and payments
arrange shipping and deliveries
send order confirmations
provide customer support
prevent fraud and security risks
improve website performance and user experience
personalize advertisements and marketing campaigns
send promotional communications when permitted
PAYMENT METHODS
We accept secure payment methods, including:
Credit and debit cards
Visa
Mastercard
American Express
Maestro
Apple Pay
Google Pay
Shop Pay
PayPal
Other payment methods available depending on the customer’s region
All payments are processed through secure and encrypted payment providers.
SHARING YOUR PERSONAL INFORMATION
We share certain information with trusted third parties to operate our business and provide our services, including:
Shopify
payment processors
shipping and logistics providers
analytics platforms
advertising and remarketing platforms
You can learn more about Shopify’s privacy practices here:
Shopify Privacy Policy
You can learn more about Google’s privacy practices here:
Google Privacy Policy
ADVERTISING AND REMARKETING
We may use your information to provide personalized advertisements on platforms such as:
Facebook
Instagram
TikTok
Google
You can opt out of personalized advertising through the following links:
Facebook Ads Settings
Google Ads Settings
TikTok Privacy Policy
GDPR RIGHTS FOR EUROPEAN USERS
If you are a resident of the European Union, you have the right to:
access your personal information
correct inaccurate information
request deletion of your data
restrict or object to data processing
To exercise these rights, please contact us using the contact information below.
DATA RETENTION
We retain your information only as long as necessary to fulfill legal, tax, business, and operational obligations.
MINORS
This Site is not intended for individuals under the age of 16.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
CONTACT US
If you have any questions about this Privacy Policy or would like to request information regarding your personal data, please contact us:
Email: support.relaxyva@gmail.com
Address:
CALLE MUNOZ RIVERA
Villalba, PR 00766-3035
United States